01
Stage 1
Initial consultation
We establish what needs to be completed, the expected finish, the property type and the intended programme.
- Telephone or online enquiry
- Photographs and basic measurements
- Rooms, access and preferred timing
How we work
A transparent process from first contact to final handover
From the initial consultation and site survey to preparation, installation and handover, every stage is planned clearly and completed with care across Birmingham and the West Midlands.
Coordinated trades
Agree the handovers room by room
We identify which rooms are ready, what other trades still need to do and who supplies each finish. One Complete Finish contact coordinates the subcontractors for the agreed work. Access, protection, drying time and the final checks are built into the sequence.
02
Stage 2
Site survey and quotation
We inspect the condition of surfaces, access, dimensions and preparation requirements before setting out the scope.
- Defined labour scope
- Preparation identified clearly
- Materials listed separately
03
Stage 3
Design and finish planning
Colours, materials, layouts and key details are agreed before installation begins.
- Samples or visual references
- Tile and stone setting-out
- Room-by-room finish decisions
04
Stage 4
Protection and preparation
The working area is protected and every substrate is prepared according to the selected finish.
- Floors and fittings protected
- Repairs and levelling completed
- Primers or tanking applied where required
05
Stage 5
Installation and finishing
The agreed system is installed carefully, with regular checks as the work progresses.
- Methodical installation
- Clean edges and junctions
- Progress communication
06
Stage 6
Inspection and handover
We complete a final quality inspection, clean the working area and hand over the completed project.
- Final review
- Care information where relevant
- Two-year workmanship warranty
Real project photographs
Preparation and installation in progress
These photographs document surface preparation, protection, waterproofing, setting-out, levelling, stone installation, tiling and painting before final handover.